Terms of Service

By using our Website, you represent and warrant that:

• You are legally capable of entering into binding agreements under applicable laws
• Information you provide is accurate and complete
• You will use the Website in compliance with applicable laws and regulations

If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for activities occurring under your account.

We offer food products and related services through our Website.

We may update, change, remove, or discontinue products, pricing, menu items, descriptions, promotions, or availability at any time without notice.

We reserve the right to:

• Refuse or cancel orders
• Limit quantities purchased
• Correct pricing or description errors
• Restrict service availability

Receipt of an order confirmation does not necessarily constitute final acceptance of an order.

Customers may place orders for immediate preparation or future pre-orders.

Estimated preparation, pickup, and delivery times are estimates only and may vary based on factors including:

• Order volume
• Traffic conditions
• Weather
• Ingredient availability
• Operational issues
• Circumstances beyond our reasonable control

Customers are responsible for providing accurate:

• Name
• Phone number
• Email address
• Delivery information
• Pickup information

We are not responsible for delays or fulfillment issues arising from inaccurate information supplied by customers.

Prices displayed on the Website are subject to change without notice.

Applicable taxes, service fees, delivery fees, and other charges may be added at checkout where applicable.

Payments may be processed through third-party providers including but not limited to:

• Stripe
• PayPal
• Coinbase
• Interac Corp (Service Provider of e-Transfer)

We do not store customers' payment card information.

Payment processing services are subject to the terms and privacy practices of the applicable third-party payment provider.

We are not responsible for errors, interruptions, delays, or security incidents arising from third-party payment services.

Customers selecting pickup are responsible for collecting their orders at the designated location and selected time.

For delivery orders:

• Customers must provide accurate delivery information
• Customers should be reasonably available for contact regarding delivery
• Delivery times are estimates only

If an order cannot be completed because:

• Delivery information is inaccurate
• A customer cannot be reached
• Delivery instructions are incomplete
• The location cannot reasonably be accessed

refund eligibility will be determined in accordance with our Refund Policy  and applicable law.

Food products may contain or come into contact with allergens including:

• Milk
• Eggs
• Wheat
• Soy
• Peanuts
• Tree nuts
• Fish
• Shellfish
• Sesame
• Other allergens

Although we may provide ingredient information where available, we cannot guarantee that products are completely free of allergens or cross-contamination.

Customers with allergies or dietary restrictions are responsible for informing us before placing an order.

Nothing in these Terms limits rights or remedies that customers may have under applicable law.

Users agree not to:

• Use the Website for unlawful activities
• Provide false or misleading information
• Attempt unauthorized access
• Interfere with Website operation
• Upload malicious software or code
• Engage in fraudulent activity
• Harass or abuse staff or representatives

We may suspend or terminate access where misuse or violations occur.

All Website content including:

• Logos
• Text
• Images
• Menu descriptions
• Designs
• Graphics
• Website content
• Branding

is owned by SynerWork Inc or used under license and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without written authorization.

The Website and services are provided on an "as available" and "as is" basis.

To the fullest extent permitted by applicable law, we do not guarantee:

• Continuous Website availability
• Error-free operation
• Accuracy of Website content
• Uninterrupted service

Nothing in these Terms excludes warranties or rights that cannot legally be excluded under applicable law.

To the fullest extent permitted by applicable law, SynerWork Inc, its owners, employees, directors, affiliates, contractors, and representatives shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from:

• Website use
• Service interruptions
• Technical failures
• Delays
• Third-party payment issues
• Delivery delays
• Circumstances beyond our reasonable control

Where liability cannot legally be excluded, our total liability for claims arising from a specific order shall not exceed the amount paid by the customer for that order.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

Use of our Website is also governed by our Privacy Policy.

By using our Website, you acknowledge that you have read and understood our Privacy Policy.

We shall not be responsible for delays or failures resulting from circumstances beyond our reasonable control including:

• Natural disasters
• Severe weather
• Internet failures
• Government actions
• Supply shortages
• Public health emergencies
• Cybersecurity incidents
• Transportation disruptions

These Terms shall be governed by and interpreted in accordance with the laws of the Province of Manitoba, Canada, and applicable federal laws of Canada.

Any legal proceedings arising from these Terms shall be brought before courts located within Manitoba unless otherwise required by applicable law.

If any provision of these Terms is found invalid, illegal, or unenforceable, the remaining provisions shall continue in effect.

We may update these Terms from time to time.

Updated Terms become effective upon posting on the Website unless otherwise required by law.

Continued use of the Website following changes constitutes acceptance of revised Terms.